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shonatom's avatar
shonatom
Joining in
11 months ago

NTL

I log in to virgin media. Email won't open. A small document called unknown opens instead. Yes I have an ntlworld address.

3 Replies

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  • goslow's avatar
    goslow
    Alessandro Volta
    11 months ago

    Are you currently a VM customer who is paying for VM broadband?

      • Paul_DN's avatar
        Paul_DN
        Forum Team (Retired)
        11 months ago

        Is the NTL email you cannot open assigned to the account you have with us, if it is we can take a look into this for you, so we can help I have sent you an invite into a private chat, please click on the white envelope to accept.

        Regards

        Paul.