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Roy156's avatar
Roy156
Just joined
4 days ago

NTL World Email Access

Help.

We are current VM broadband customers. We lost access to our NTL World email in July 2025.

Customer Service have been no help. Many promised phone calls back.

We just want to access the NTL World account to transfer over the emails to a new account. 

Can someone please help.

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    3 days ago

    Hi Roy156 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with your emails. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina