Forum Discussion

GlennShrek's avatar
GlennShrek
Joining in
4 days ago

NTL World.com email access

Hi, I'm unable to access my NLTworld.com email. How do I see these emails?

2 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    3 days ago

    First thing, are you a current paying VM customer?  Have you setup the new VMO2ID user account?  This is mandatory now.

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    2 days ago

    Hi GlennShrek 

    Welcome to the Community Forums. 

    Sorry to hear of your access concerns to your NTLworld email. 
    Can you confirm you are currently a customer with an active Virgin Media broadband service? 
    If so, have you been able to register for your Virgin Media O2 ID? This will need to be completed before you can access any emails or apps that use your Virgin Media login details to access. You can find more on the Virgin Media O2 ID here if you need.