Forum Discussion
- goslowAlessandro Volta
Check the server settings in Thunderbird (accessed as below)
https://support.mozilla.org/en-US/kb/manual-account-configuration
and match these to VM's required server settings
https://www.virginmedia.com/help/broadband/manage-email-account#48322eb1-7679-4e11-b7ea-f643dcd3784b
Use the full VM email address and the app password generated from when your wife logs into her own 'My VM'
VM's latest change has been to require secure authentication on the outbound server which may need enabling if she can receive but not send
- Alex_RMForum Team
Hi Darkman-89,
Sorry to hear you're having some email issues. Have you been able to follow the advice from goslow?
Alex_Rm
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