hi I am getting spam emails quoting the password on id.virginmedia.com - not the virginmedia password that i use to sign in with. How can I change the id.virginmedia.com password to prevent this? The password reset options available seem to be for the main virginmedia password only, and require a second email address for logging in
thanks.
Hey countzero, thank you for reaching out and I am sorry to hear this,
You should be able to manage this from your online account here.
Is it giving you any error if you are trying this already?
looks like it might have worked, got a new app password anyway! lets see if it stops the spam / scam,
thanks for the help
do I need to forward the emails to anyone at the team? The fact that they contained my old password was a bit worrying!
