Migration from old NTLWorld to New Email Address
Hi...
I am in the process of moving my email address away from NTLWorld. I thought I would start in a small way and just change a couple of less important log-ins that were associated with my old VM address to my new one.
All was going well.
I then changed my Amazon log in. No Problem changing it…but… when I attempted to make a purchase the transaction failed ....Can't remember the exact message, but something like an error in banking authentication.
I changed the email address back to my old NTLWorld email address and the purchase went through OK.
At this stage I had NOT updated my bank details with my new email address… so I am assuming that if I had updated both Amazon and my bank then the purchase would have worked (I think).
Question I have is.. I did not think that an email address was a part of the bank verification process for making a purchase (but obviously it is… at least for Amazon). Just wondered if anyone has hit this issue before and if so does it affect any direct debit transactions. Like for instance, suppose I update my bank details with a new email address, but forget to change the email address on my council tax… would that fail the authentication for the transaction?
Just trying to clear a small path through this little minefield if anyone has had any experience of migrating their email address.
Thanks
Tony_