Locked Out Of Virgin Email
Hi. Like a few others here Virgin has locked my email last Friday. I have made 4 calls on 150. Each time told a ticket has been raised and some one will call or text me. Each time no callback or text! So 1 week without access to our main email. The only information I have is primary front email comprised - I have provided a new unconnected email which seems to have achieved zero. Appalling service. What am I supposed to do next?? I could phone 150 for a 5th time but I fear this will achieve nothing.
Hi JMH12861454,
Thanks for reaching out to us with this and I'm sorry to hear that you're locked out of your emails despite ringing up multiple times to get this resolved.
To investigate this further, we will be sending you a private message shortly.
