Re: How to get VM Emails unlocked
My VM emails have stopped working after a holiday abroad. Is it Locked ?.
Forum Discussion
- Molly_T
Forum Team
Hi BROUGH1 👋 Welcome to the community forum! Thanks for posting.
Sorry to hear you are having some difficulties with your email access after returning from abroad.
How are you trying to access the email account? Via our webmail platform? 👉 https://virg.in/webmail via your online account 👉 virg.in/myVM or through a 3rd party clientmail app such as Outlook or Applemail?
If you can please help to this help page 👉 https://www.virginmediao2.co.uk/help/identity to the section titled 'I'm having problems signing into Virgin Media Mail, what should I do?' and then follow the troubleshooting instructions.
Let us know how you get on and we can then offer further support if needed! Thanks for your patience in the meantime.🌞
