Forum Discussion

ukbish's avatar
ukbish
Joining in
29 days ago

Locked additional (secondary) email address

Hi,One of the additional email address linked to my primary account has been locked and I am going round in circles trying to login / reset the password.  Could someone at VM please assist with this issue?thank you

2 Replies

    • Akua_A's avatar
      Akua_A
      Icon for Forum Team rankForum Team

      Hi ukbish 

      Welcome back to our forums, and sorry to hear you are having issues with a secondary mailbox. We want to do our best to look into this for you and help. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

      Thanks,