Linking account to vm/o2..

Question

Good afternoon all,so like many others I have had the login issue of requiring a combined account.i am led to believe that I am “not” required to link an account to o2.i can no longer access my email via web mail on my iPad without doing this above requirement.i can still access my email on my pc and android phone BUT my primary use device is my iPad.is there a way to bypass this requirement as I have no need for an o2 account, I do not want to create a back up email account somewhere else to be able to log in. My phone and pc work perfectly without this requirement.any help gratefully received ..many thanks in advance&nbsp;

Adduxi · Answer

You need to create the VMO2ID, that’s non negotiable. &nbsp;However you can skip the O2 bit and just carry on. &nbsp;I don’t have O2 and used the skip option without any problem.

Flufftybutt · Answer

Thank you for the reply, I do not have a second email except another ntlworld one, which I can not use as it will not allow it.

so how comes I can STILL see them via my android phone and pc? If it was nonnegotiable then I would have to have done it there as well ??

Graham_A · Answer

You are likely to be able to continue with access via your phone and pc email clients until you have cause to change the account password or change devices. Also, without a VMO2ID you will not be able to access your account to check on your VM bills or make any changes to your account.

If your Ntlworld email address isn't associated with a current VM broadband account then it is on borrowed time and may be deleted at any time by VM without notice.

Flufftybutt · Answer

Thanks for the reply,my ntlworld account is the primary email on the account so I hope that would not happen.

Kath_P · Answer

Hi Flufftybutt,&nbsp;
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you're having issues with setting up your VM O2 ID. As mentioned in this thread, it is a requirement so you will need to complete this. You are required to have a non VM email address for verification and back up purposes. As you've mentioned you don't have one, you'll need to set one up. You can do this with any email provider for free. (EG - Gmail, Yahoo Mail, Outlook)
Once you've completed your back up options, it will ask you to link your VM account and this should be displayed. If it asks if you want to link an O2 account, you can press skip and it will log you in to the account.&nbsp;
At some point your emails via any client or app will stop working. This is because you'll need an app password. You cannot get this without the VM O2 ID so please complete this and let us know once it's done. We can then give you the steps to generating an app password for you.&nbsp;
Many thanks,&nbsp;

Forum Discussion

Linking account to vm/o2..

5 Replies

Related Content

Unable to link VirginMedia o2 ID with VM account

Unable to link accounts

VM O2 account linking ...secondary email account

Issues with linking My VM to VM O2 ID

Email from VM claiming to link O2 & VM