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fitzyfitz's avatar
fitzyfitz
Joining in
8 months ago

I want to close my email account

I cancelled my Virgin Media broadband around 6 months ago, the associated email account is still active.  It has recently been compromised and is being targeted by scammers and hackers.  I want to shut this email down completely.

  • Thanks for reaching out to us fitzyfitz, and welcome back to our Community Forums.

    Sorry to hear that the E-Mail account remains open and that this is now being targeted by scammers.

    I'd be happy to look into this for you and have any remaining E-Mail addresses associated with the account closed down, as per our 90 day beyond disconnection rule applicable.

    Check out the envelope in the top right hand corner for a private message from me.

    Thanks,

    David_Bn