Forum Discussion

tony_f's avatar
tony_f
Tuning in
3 months ago

I need to have my blueyonder email account deleted

I have not been a VM customer for over 6 months and, as expected, I can no longer access my blueyonder email. However the email account is still active and people are sending emails to it, not knowing that I can't access them. Please advise how I can get the email account fully deleted. Thanks.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    The VM Mods should be able to arrange this for you.  I had this done several months ago, took about 10 days to remove all my redundant mailboxes.   If you wait here a day or two a VM Mod will pick this up and discuss directly with you.

  • Thanks for reaching out to us tony_f, and welcome back to our Community Forums!

    Sorry to hear of the blueyonder.com account being left open beyond the 90 day protocol advised in our T&CS after disconnection.

    I'll be happy to put this right for you, check out the envelope in the top right hand corner for a private message from me

    Thanks,

    David_Bn