Forum Discussion

Angelesp's avatar
Angelesp
Joining in
26 days ago

How to delete my blueyonder account

I left VM 3 years ago but my blueyonder account was not deleted then. Can someone please advise how to get the account deleted? I still get emails from friends and companies but I don't monitor that account any longer. Many thanks

  • ravenstar68's avatar
    ravenstar68
    Very Insightful Person

    If you keep an eye on thie thread, the Forum Team will pick it up and get the info they need for you to raise this with the necessary teams so that they can get the account deleted

    Ravenstar68

  • Hi Angelesp, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

    We're sorry to hear the email address was not automatically deleted after you left Virgin Media. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

    I've sent you a direct message to allow us to do this with you in a private space. If you're using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you're on a mobile/tablet device then instead, click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks,