Hi there,
Years ago I have had a virgin media email address under ntlworld. I am unable to access this account now, but when I use online email validity checkers it says the email is active. I also don’t get any bounce messages when emailing it.
is there anyway that anyone can help me to ensure the email address is purged and non existent?
thank you
Forum TeamHi Rascal1599,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security.
I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)
Many thanks,
