Forum Discussion

pencathL's avatar
pencathL
Joining in
28 days ago

How can I get ntlworld email account deleted

Hi

can you help with this please. I have tried to delete my ntlworld email account without success. I am concerned it is a security risk.

Can your team do this?

thanks

pencathL

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    28 days ago

    A VM Mod should pick the up in a day or two and discuss with you.  When I had this done, it took around 10 days to complete.

  • Kath_P's avatar
    Kath_P
    Forum Team
    26 days ago

    Hi pencathL, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

    I have sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Thanks, 

    • Kath_P's avatar
      Kath_P
      Forum Team
      21 days ago

      Hi pencathL,

      Thanks for sticking with me via private message. 

      I'm glad I was able to get everything sorted for you. 😊

      If you have any further issues, please pop back to us in the Community. 

      Take care,