Hacked accounts and issues with changing secondary email account passwords
Today my primary account was hacked through the weak security checks used at VMO2. I finally managed to get access back to the primary account and have been on the mission of password updates across all the secondary accounts since but with all the changes which VMO2 have imposed, they certainly don't make it easy but that's what you get for outsourcing.
So forgoing the issue of requiring a 3rd party email address to access a "VMO2" email account and for the fact that a gmail sub-address is not allowed, I'm now stuck in a loop of not being able to update my account passwords due to not being able to edit the new email I am trying to use to rebuild my VMO2 account for the secondary addresses.
In short, I want to edit the email address I want to use for the new account setup but I am unable to edit the address I originally used as there is not an option to change it. I've cleared caches, logged in/out, different accounts, incognito mode, etc. Nothing.
Can the forum team please get in touch to help resolve this issue please.
Thanks