Forum Discussion

mariaanne's avatar
mariaanne
Joining in
12 months ago

forbidden message , when trying access email

it's been months now and still keep getting forbidden.  When trying to access my email account, plz can someone help? I've tried the incognito and still says forbidden. 

1 Reply

  • Hi mariaanne

    Thank you for your post. Sorry to hear you're having trouble accessing your email account.

    Have you first tried following the 'forgotten my password' route online through the log in portal to try and change your password?

    Let us know, we'll do our best to help.