Forum Discussion

Wackyracer500's avatar
Wackyracer500
On our wavelength
9 months ago

Error Code AP103 when try to resent VM password

Hi 

I have been locked out of my email (ntlworld.com) and cannot seem to be able to resolve this

I have tried to reset the password as described in the FAQ's but receive the Error code AP103

I need to be able to reset my Pop3 and SMTP (NTL) passwords as  I have forgotten them 

The reason is the change from Windows mail to Outlook when I try to use this I am asked for the Pop3/SMTP passwords and without them cannot access the ntlworld.com emails

Hope this all makes sense - any help really appreciated

 

  • John_GS's avatar
    John_GS
    Forum Team
    9 months ago

    Hi Wackyracer500 

    Thanks for posting and welcome back to the community.

    Sorry to hear of the email issues. I'll send you a PM now to assist further.