Forum Discussion

ianjayne's avatar
ianjayne
Rising star
3 months ago

Emails slow

My bluieyonder emails on my VM account are slow this morning. any reason, just done a status check no issues in BD2 area 14?

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team
    3 months ago

    Hi ianjayne, thank you for your post.

    We're sorry to hear about the problem you're having 😔

    I've taken a look on our side, but I cannot see any issues in the area that could be causing this. 

    When you state that e-mails are slow, is this when you're trying to send them? If so, how long are they taking to send?

    Please pop back to us at your earliest convenience. 

    Regards,
    Daniel

    • ianjayne's avatar
      ianjayne
      Rising star
      3 months ago

      Dan

      They were slow to download, said 'server unreachable, eventually did though but are ok now.

      • Steven_L's avatar
        Steven_L
        Forum Team
        2 months ago

        Thanks for coming back to us ianjayne and we're glad that everything is okay now. Please let us know if you have any further issues.

        Kind Regards,

        Steven_L