Forum Discussion

TunbridgeWells's avatar
TunbridgeWells
Dialled in
5 months ago

email content slow to load using thunderbird

I use Thunderbird as an email client, and a POP connection to download emails. This has worked pretty well for years. In the last few weeks the email content has been very slow to load. Although the list of emails in the inbox in Thunderbird appears quickly, when I select an email to view its content there is a delay of perhaps 5s while it says 'Loading Message...'. There is a similar delay when deleting a message.

Once a message has been loaded, it can be re-visited without a delay, but if marked as unread there is again a delay next time it is read.

Also I'm occasionally getting pop-ups telling me the connection to the server is lost (or something to that effect).

I have another account using an IMAP connection which doesn't suffer from any delay, although I also get pop-ups complaining about the IMAP server.

Anyone alse seeing this?


  • TunbridgeWells wrote:

    I use Thunderbird as an email client, and a POP connection to download emails......... the email content has been very slow to load.

    Anyone alse seeing this?


    I'm not,  but..................

    • I do have a VM email account set up on Thunderbird (the 128.1.1 esr Nebula version) but using IMAP  and I am not currently seeing any delays like you seem to be having.
    • I do have a VM account set up using POP3 but it's on the Outlook client (rather than Thunderbird) and I am not seeing any delays with that either.

    Neither of my setups exactly mirrors yours so they are not much help to you I'm afraid. However, I thought it worthwhile to report current experience.  🤔

    Coenoby

  • coenoby's avatar
    coenoby
    Very Insightful Person

    TunbridgeWells wrote:

    I use Thunderbird as an email client, and a POP connection to download emails......... the email content has been very slow to load.

    Anyone alse seeing this?


    I'm not,  but..................

    • I do have a VM email account set up on Thunderbird (the 128.1.1 esr Nebula version) but using IMAP  and I am not currently seeing any delays like you seem to be having.
    • I do have a VM account set up using POP3 but it's on the Outlook client (rather than Thunderbird) and I am not seeing any delays with that either.

    Neither of my setups exactly mirrors yours so they are not much help to you I'm afraid. However, I thought it worthwhile to report current experience.  🤔

    Coenoby

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    Given how an email client interacts with a POP3 server it is likely the delays being observed are due to the client. To confirm this is the case select File > Offline > Work Offline and confirm. Do the issues persist when working offline?

    • TunbridgeWells's avatar
      TunbridgeWells
      Dialled in

      That's good idea. The problem still occurs working offline. It's hard to see how Thunderbird can take 5s to load an email's contents on a reasonably fast PC, but that does seem to be the case. I'll have a look at the Thunderbird forum. Thanks!