Forum Discussion

Caz's avatar
Caz
Dialled in
12 months ago

email setup - Outlook help

help needed please. I have a new HP desk top with 'outlook' & i cannot set up my emails correctly. I am useless at sorting this out.

on my old computer Virgin addresses  are set us as pop3 995 & smpt 465

and ntl addresses as imap 993 & smtp 465

these dont work now plus pop3 is not mentioned just imap.

can anyone help please.

 

 

[MOD EDIT: Subject title changed for clarity]

 

  • Ashleigh_C's avatar
    Ashleigh_C
    Forum Team
    12 months ago

    Hi Caz 

    Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

    I am so sorry that you have faced this issue with your service and email, I would be more than happy to take a closer look into this with you via a private message. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.