Email problems using Edge
Just recently (approximately 3 or 4 days) I have found that I am unable to delete or move any emails from my account whilst being accessed via the Edge browser on my laptop I am having to use other browsers to access my account in order to use the full range of email choices. I can however access and use the options using my mobile with no problems. This for many may be a simple thing to do but when Edge is the main browser you use for working with having to change to another browser or leave your laptop to use your mobile is a great annoyance and a waste of important work time.
I would appreciate any help or advice with this or better still if Virgin could check as to why it has suddenly started happening with a particular browser.
Cheers
Hi thegov1uk,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you're having an issue using the full features of webmail when using the Edge browser. It sounds as though something may have recently changed.
- Have you made any changes to any settings within Edge?
- Can you ensure the browser is fully up to date?
- If possible, please provide a screenshot of the errors you're getting when trying to complete actions. Make sure you omit any personal information though.
Once we have your reply, we can take another look at things for you.
Thanks,