Forum Discussion

ChiaMusique's avatar
ChiaMusique
Tuning in
11 months ago

Email problem

Email problem is not resolved for me unfortunately.

 

  • I’m sorry but my email issue has not been resolved. It appeared briefly (not sure how) I thought it was fixed. Unfortunately, it isn’t . Doesn’t accept login.

    • Graham_A's avatar
      Graham_A
      Very Insightful Person

      ChiaMusique I believe that you wrote in another post that you had changed the username for your email address to a third party email.  You will now need to use the new username along with the VM account password to sign into VM webmail or your My Virgin media account.

  • Mine was resolved over the phone yesterday so I could access my emails but same problem again today and I have been round in so many circles I seem to have tied it all up knots!