Email not working

Came here to see if anyone else was having problems signing in, seems there are!!!

Trying to sign in my virgin media and keep getting redirected to a virgin/o2 sign in page that doesn't seem to recognise my email or password, keep getting create a new password, then asks to verify, then asks for a back up email, won't accept my back up email,

I think I've verified 4 times to date, just keep going around in circles,