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preeceuk's avatar
preeceuk
Joining in
12 months ago

Email from VM saying email account deactivated - is this a SCAM

My mother of 93 has had 12 emails overnight saying her VM email is being deactivated. Is this a scam?

Anybody else had same.

I'm registered on her account, but before I ring VM, thought I would check, to me it sounds like a scam.

She is still receiving emails from me and can reply and forward to another of my email accounts.

However, she can't forward the "scam" emails to me? This seems odd to me.

Any thoughts/help appreciated. Cheers

 

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  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    12 months ago

    Hello preeceuk.

    Thanks for your post and welcome to our community.

    Sorry to hear about the emails your mother has received.

    There were some examples from 21 May in the link goslow advised, after checking today we have a few more examples of phishing emails.

    Do any of these match up?

    If you need to report any that are different you can do so here.

    Any other questions you may have, we're always happy to help.

    Gareth_L

     

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    12 months ago

    If VM deactivates your email account they will not tell you, you will just find that it doesn't work any more. Any message like the ones you mention will be a scam that you should ignore.