Trying to access my virgin media email account and it's showing as: -
Blocked
You couldn't be authenticated. pingone.mfa.failed.request.limit.reached
This is on my laptop and on my S24 Ultra. What is the problem? I can't find an answer.
I get something very similar - been like it for the last 60 minutes or so.
I get this message:
Blocked
You couldn't be authenticated. Server error.
In the page source code it has this: <!-- template name: pingone-mfa-failed.html -->
Tried three different browsers on a Win11 PC and also different browsers on iOS devices.
All fail with the same message as above.
Same for me
Blocked
There's a single report of the same problem over on an unofficial Virgin Media Problems Facebook group
I honestly don’t know why I am still with Virgin 🙄
The Virgin Media service status check doesn't show anything of significance and neither does the Down Detector website (for the last couple of hours anyway).
Well, day two & still not working! Virging media any updates on sorting this oroblem out? I am not the only one...
I have the same message "Blocked. You couldn't br suthenticsated. server error". So I am unable to view my bill or my emails. The DownDetector website suggests that there have been significant problems since about 2pm yesterday
Blocked
I've had the same message since yesterday evening. I've tried different browsers, on PC and ipad, cleared caches etc, still nothing. 'Service status' says there are no problems but clearly there are, just seems Virgin Media won't admit it!
pingone.mfa.failed.request.limit.reached getting the same error via web browser and my virgin media app......... have you had any direct response from VM yet ?
A post on a different thread from @Tony_ suggests that the issue/problem has been diagnosed and fixed. Worth checking that you can access both the VM Account and the VM Webmail pages to confirm.
UPDATE- Email working 🎉
