I've had my ntlworld.com.address for over 20 years and until recently have had no problem signing in to Virgin media mail. Now when I try it says the email address is not valid. I get monthly bills sent to this address and various other emails. I've tried numerous ways to try and resolve this to no avail. Any ideas would be welcome.
Issue still not sorted. I've not had the time to spend hours waiting on customer service. I did set up a chat with them but that only ended up in them saying they would WhatsApp me but came back on chat saying they could not get through to me. They then gave me a WhatsApp number to message the problem which I did and that is the last thing that happened, so still waiting for them to get back. I don't hold out any hope of hearing from them and as mentioned before as soon as my contract is up I'm leaving.
You need to change your password, follow these steps.....
Sign into My Virgin Media
Forum TeamThanks for coming back to us Taffjohn, have you been able to get your issues resolved with the help provided by Prso9 or do you need further assistance?
Kind Regards,
Steven_L
