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EmmaEllwood's avatar
EmmaEllwood
Tuning in
8 months ago

Email account going to be closed.

I’ve received an email about my virgin.net email closing. I have had this email for over 20 years and I still have a virgin media broadband account that it is linked to. Please can someone explain why it would now need to be closed even though I’m still a virgin media account holder, and this email should be linked to the broadband account. I really don’t want to lose this email address…

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  • EmmaEllwood's avatar
    EmmaEllwood
    Tuning in
    8 months ago

    Hi Vikki, I also have an active broadband service provided by Virgin that my virgin.net email is linked to. I’ve started a new thread as I got the email this morning that my account was being deleted. Be great if someone from the forum team can respond. Thank you! 🙏🏻

    • Vikki_M's avatar
      Vikki_M
      Icon for Forum Team rankForum Team
      7 months ago

      Hi EmmaEllwood

      Thanks for your post. 

      I'll pop you a private message now.

      Please look out for the envelope in the top right of the page and pop back to me when you can.