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Scott0966's avatar
Scott0966
On our wavelength
2 days ago

Email access on laptop (forbidden)

I can't access my email on my laptop as I get a 'Forbidden' when using either my saved link or the link from My Virgin media. I've generated a new password for my phone app but that hasn't cleared the laptop issue

I have a non ntlworld email address for logging in

1 Reply

  • Hi Scott0966, thanks for posting and welcome back to our community.

    Sorry to hear that you're having issues accessing your email on your laptop. And for any inconvenience this may be causing you. Can you advise what other steps you've taken? For example, have you tried on alternate browsers? Or deleting your browsing history and cache?

    Regards

    Lee_R