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Dave6666's avatar
Dave6666
Just joined
2 months ago
Solved

Email access from another email app

I use Edison to access my emails on my phone and have been signed out of my main Virgin Email account.

I cannot seem to locate a password as when you go through the main Virgin Media account and select Virgin Media Email towards the bottom it takes you to the account so I can read the emails but there is no option my account on the top right for a Password, on other other Virgin Media emails there are options to change the Password just not on the original Virgin Media email set up.

Does anyone have any suggestions?

TIA

 

  • To create an email app password or update an existing one you need to follow these steps:

    Sign into the My Virgin media account for the email concerned with your VMO2ID
    Select Account Settings
    Select Identity & Security Settings
    Select Manage your products
    Select Manage email app password
    Click on the blue button 'Get New Password'

    Make a note of the generated password.  This is what you use in the mail apps along with the vm email address as the username.

3 Replies

  • Graham_A's avatar
    Graham_A
    Very Insightful Person

    To create an email app password or update an existing one you need to follow these steps:

    Sign into the My Virgin media account for the email concerned with your VMO2ID
    Select Account Settings
    Select Identity & Security Settings
    Select Manage your products
    Select Manage email app password
    Click on the blue button 'Get New Password'

    Make a note of the generated password.  This is what you use in the mail apps along with the vm email address as the username.

    • Dave6666's avatar
      Dave6666
      Just joined

      Thank you

      I've been pulling my hair out the last couple of days trying to work this out

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team

        Hey Dace6666, thank you for reaching out and we happy to hear the advice has worked for on you on here.

        To confirm everything is now okay for you?