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Dave6666's avatar
Dave6666
Just joined
16 hours ago
Solved

Email access from another email app

I use Edison to access my emails on my phone and have been signed out of my main Virgin Email account.

I cannot seem to locate a password as when you go through the main Virgin Media account and select Virgin Media Email towards the bottom it takes you to the account so I can read the emails but there is no option my account on the top right for a Password, on other other Virgin Media emails there are options to change the Password just not on the original Virgin Media email set up.

Does anyone have any suggestions?

TIA

 

  • To create an email app password or update an existing one you need to follow these steps:

    Sign into the My Virgin media account for the email concerned with your VMO2ID
    Select Account Settings
    Select Identity & Security Settings
    Select Manage your products
    Select Manage email app password
    Click on the blue button 'Get New Password'

    Make a note of the generated password.  This is what you use in the mail apps along with the vm email address as the username.

2 Replies

  • Graham_A's avatar
    Graham_A
    Very Insightful Person

    To create an email app password or update an existing one you need to follow these steps:

    Sign into the My Virgin media account for the email concerned with your VMO2ID
    Select Account Settings
    Select Identity & Security Settings
    Select Manage your products
    Select Manage email app password
    Click on the blue button 'Get New Password'

    Make a note of the generated password.  This is what you use in the mail apps along with the vm email address as the username.

    • Dave6666's avatar
      Dave6666
      Just joined

      Thank you

      I've been pulling my hair out the last couple of days trying to work this out