19Pabs58
24 days agoSettling in
E Mail Logon issues
Last week, I got a new phone and went to set up VM EMail on it.
I received a message to say that the password wasn't correct (although I know it was correct) so I changed the password.
I received confirmation of the change but it has simply not registered in VM's system. Now I can't access E Mail through my phone NOR, now, through Outlook on my laptop.
I've contacted support and been told that it is an "outage" and has been a problem since last Monday (14th July).
This is unbelievable - 8 days and counting to fix some technical problem is diabolical and I'm not sure that I am being fed some BS by the support team.
Anyone know what the *!@$ is going on?