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Charlotte-143's avatar
Charlotte-143
Joining in
11 months ago

E-mail account blocked

Hi There,

My email account was blaocked yesterday and I am having trouble re-accessing my account. I followed the steps - created new password and provided an alternative email address to reset "app password" however I never received a verification email to my alternative account to reset the app password so I cannot pass this stage. It is impossible to speak to someone directly and I do not know how I can verify the alternative account if an email was not received? Any help will be greatly appreciated.