Forum Discussion

Nylor5's avatar
Nylor5
Joining in
2 years ago

Deleting old ntlworld account

My old ntlworld email has been hacked and I need it deleted ASAP.  It has been used to access old LinkedIn and Microsoft accounts. I no longer have a Virgin Media account.  Help deleting it would be much appreciated.

  • coenoby's avatar
    coenoby
    Very Insightful Person
    2 years ago
    Nylor5 wrote:

      Help deleting it would be much appreciated.

    The Forum Team (VM staff who support this forum) can arrange to have the account deleted for you.

    One of them will contact you via this thread in the next day or so.

    Coenoby

  • Paul_DN's avatar
    Paul_DN
    Forum Team
    2 years ago

    Hi Nylor5,

    Thank you for reaching out to us in our community and welcome, sorry to hear your old NTLWorld Email has been hacked, so I can help with getting this deleted, please look out for a white envelope to join a private chat.

    Regards

    Paul.

    • Nylor5's avatar
      Nylor5
      Joining in
      2 years ago

      Thank you.  Where do I find the white envelope? 

      • coenoby's avatar
        coenoby
        Very Insightful Person
        2 years ago
        Nylor5 wrote:

        Thank you.  Where do I find the white envelope? 

        If you are viewing the forum on a lap top or similar you need to scroll to the very top of the forum an it's on the right hand side. If you have a PM it will have a one against it and to go to the PM screens you just clikc on the envelope.

        If you are using a mobile phone you have to click on the round avatar image top right of the forum screen and you will see the link to you Private message.

        Coenoby

  • Alex_RM's avatar
    Alex_RM
    Forum Team
    2 years ago

    Thanks for joining me over private message Nylor5,

    Glad I was able to help 🙂

    Alex_Rm