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Exb69's avatar
Exb69
Joining in
11 months ago

Deleting old blueyonder email accounts please

Hello

Like some others I have seen on here I want to delete old blueyonder email accounts completely

I have a current Virgin media account and the blue yonder is linked to an older account which is closed so I can't access it to manage it

Can someone from Virgin media help me with this please

 

Thank You!

 

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  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    11 months ago

    Hi there Exb69 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry that you have faced this issue with your service and thank you again for posting. I would be happy to take a look into this with you via a private message so we can arrange the closure of this email. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.