Forum Discussion

Clairey12's avatar
Clairey12
Joining in
13 days ago

Deleting an old ntlworld email account

Hi, 

I need to delete my husbands old ntlworld email. I deleted mine 2 years ago with help from this forum. Would someone be able to get in touch to help me.

Thanks 

  • Beth_G's avatar
    Beth_G
    Forum Team
    11 days ago

    Hi Clairey12

    Thanks for your post, we'll be happy to check.

    We just need to ensure that the account which the email address is linked to, has been closed for over 90 days, or if the account is under your name?

    Thank you

    • Clairey12's avatar
      Clairey12
      Joining in
      5 days ago

      Hi, thanks for getting back to me. Yes the account is in my name and has been closed over 90 days 

      • Tom_W1's avatar
        Tom_W1
        Forum Team
        4 days ago

        Hi Clairey12 thanks for your reply here, we'll definitely do our best to assist in this case.

        As such please expect a PM from me to arrive shortly and respond directly when you can!
        Many thanks