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DAS3's avatar
DAS3
Joining in
10 months ago

Deleting an old ntlworld email account

I need some help to delete and old ntlworld email account. Since moving house nearly 2 years ago, I am no longer a VM customer. Can somebody please help me?

Thank you

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  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    10 months ago

    Hello DAS3.

    Thanks for your first post and welcome to our Community.
    Sorry to hear you still have an active email address after leaving us 2 years ago. 

    This should have been deleted around 90 days after, in rare cases the odd one does slip the net and remain active.
    I'd like to take a look into this for you and get it removed.
    If you don't mind, I will need to send you a private message to gather some details. 
    If you can check your logo at the top right of your screen that would be great. 
    Regards     
    Gareth_L