Forum Discussion

John143's avatar
John143
Joining in
5 months ago

Delete my blueyonder account

Anyone from Virgin admin who could contact me to discuss permanent deletion of my blueyonder account as I cannot find any solution to this ongoing problem. the account is no longer used due to the amount of spam I get on it.

I log into my Virgin Media with another email address so blueyonder should be there as a secondary email which i should be able to delete myself but it isn't there to delete.

Called Virgin and spoke to several people who are convinced I should be able to do it from my end but no joy.

Please help.

 

1 Reply

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  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    5 months ago

    Hi John143, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're having issues with deleting a secondary email account. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

    I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Many thanks,