Forum Discussion

aysssyr's avatar
aysssyr
Joining in
5 months ago

Delete Blueyonder Email Account

Hello, I’d like an ancient blueyonder email account deleted. Help please?

  • Hello aysssyr.

    Thanks for your first post and welcome to our community.
    We're able to delete email accounts from here providing your are no longer a customer.
    Can we just ask if you still have services with us?

    If not, then please follow the steps below.

    Sign into the My Virgin Media account where you view the VM bills and go to Account settings, then Account details. Scroll down that page and click on Manage other Virgin Media accounts and you should see the relevant account listed. Click on Delete to the right of the address and it will be gone for good.

    Gareth_L

    • aysssyr's avatar
      aysssyr
      Joining in

      Hello Gareth,

      Thanks for getting back to me.

      I haven’t been a Virgin Media customer for years & can’t recall any account details.

       

      • Vikki_M's avatar
        Vikki_M
        Forum Team

        Hi aysssyr

        Thanks for your response.

        I'll send you a private message now to get some further details,

        Please look out for the envelope in the top right of the page and pop back to me when you can.