Forum Discussion
Same for me - I have a current VirginMedia account but my ,net email address was setup in the old dialup days but I still use and need that email address! Help!
kenat79
- kenat794 months agoDialled in
- My account is [MOD EDIT: Personal info] and email login is [MOD EDIT: Personal info]
- got an active account at the moment as above
thanks Ken - kenat79 etc!
- Daniel_Et4 months agoForum Team
Hi kenat79, thank you for your response.
In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel- PhilipB9994 months agoTuning in
Hi
Daniel_Et
Is there a general solution to this that will work for ll the people with the same difficulty on here?
Many thanks!
P
- tjb284454 months agoOn our wavelength
Also have virgin.net email address due to be terminated BUT I have active services - broadband, tv and o2 volt. Please advise what can be done to keep my .net account.
- kenat794 months agoDialled in
Hi Sabrina
I'm mid contract for TV, Internet and Land Line - the .net email addresses go back to dialup days so we don't want to loose them!
Shall I let you know my account number here or will you message me directly?
Thanks
Ken (kenat79)
- Carley_S4 months agoForum Team
Hi kenat79
Welcome back to the community forums
Sorry to hear you're also concerned with the older emails being closed.
I can see that you're already being supported on this by one of my colleagues over private messages. They'll be able to assist you further, so if you've any further questions please direct them to your already opened private message.
- ravenstar684 months agoVery Insightful Person
This link should take you to your private messages:
https://community.virginmedia.com/t5/notes/privatenotespage
Tim
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