Closing email account
Hello - I've just recived an email saying you are closing down the email address i've had for around 25 years!
I am currently a VM business customer - (I can give you the account number if required)
Also as a business a big mobile phone customer of your 02/Virginmedia partnership.
Is it possible to be put in touch with someone to keep my email account?
VM is on a mission to close down these legacy accounts. If you have a glance through the (many) recent topics about this, the only people with an option to save the mailbox are those with a VM residential broadband account (and even then that appears to be at the expense of any existing email addresses associated with the account).
VM's previous approach was just to delete the mailbox with no warning and deal with any issues if the user complained enough. Something (unknown) has prompted them to now give this 30 day warning.
If you need to backup the mailbox, this past topic may help
A VM forum person will reply here in due course (usually a few days) to give you an official VM reply.