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Iain9's avatar
Iain9
Joining in
7 months ago

Change current email address

Hi I'd like to change my current email address so I can log in with a new one but when I go to change it it asks me to verify my address but I can't because I don't have the email that I signed up with anymore. I can still sign in but I'd still like to change it over to my new email address is there any way I can do this please.

1 Reply

  • Hello Iain9,

    Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with trying to change your online email account. If you put in a new email address, the confirmation will be sent to your new address not the old one that you're trying to change it from. Would you be able to try to change it one more time for me and check your the inbox of the new address for the verification email. If you're still having issues, please come back to us here and we can help further 👍

    Kind Regards,

    Steven_L