Can't send emails as of today. Is Virgin using other servers now?
So I can't send emails on any device as of yesterday. I can only send through the Virgin email webpage and can't use any app on phone or computer. I can receive only. All SMTP settings are unchanged.
I call Virgin and get a guy with a terrible accident who says the only way to fix it is to change my user name and use another ie Google email address. WTH? I decline.
Has Virgin stopped supporting emails? Are they piggy backing now off other company's servers and not fixing their own?
How do I fix this. See the error message below. Many thanks. Much appreciated.
Sending of the message failed.
An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: csmtp3-prd-nl1-vmo.edge.unified.services csmtp3-prd-nl1-vmo.edge.unified.services Virgin Media has blocked your connecting IP 82.16.79.44 Too many bad emails have been sent. Visit https://netreport.virginmedia.com/netreport Section: Email Sending Errors to request delisting.
I have exactly the same issue.
Is your e-mail a legacy ntlworld one by any chance?