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Charlotte6's avatar
Charlotte6
On our wavelength
2 years ago

Can't get into my online account

Hi there

I can't log into my virgin media, or get to my emails.

Won't recognise my sign in details and I know there correct etc, does anyone else have the same thing?.

 

Only last hour

 

Thanks 

1 Reply

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Charlotte6 

    Thanks for posting and welcome back to the community.

    Sorry to hear of the issue with the online account and emails.

    I've done a system check and no issues showing for this.

    Have you been able to log in since posting? If not, are you getting any error messages?

    Keep us posted.