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Lesp1964's avatar
Lesp1964
Joining in
3 months ago

Can't compose emails

When I try to compose or reply to an email the page won't load up ?

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    Can you post a redacted screenshot of what you see when compose / reply fails?

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  • Hi Lesp1964,

    Thanks for your post and welcome to our community. 

    We're sorry to hear you're having some issues with the email service.

    Are you accessing this via our web mail page or via an app?

    If this is via web page, could you please try a different browser?

    There is some information here that may also help. 

    Please pop back to us when you can.