Cannot send emails from my @virgin.net address but can still receive them
For the last week or so I've not been able to send any emails from my @virgin.net addresses as they just hang/remain in the Outbox forever, but I do still receive emails sent to my @virgin.net addresses. I've changed nothing my end and never had a problem before for many, many years??!!
I have to use an alternative @virginmedia.com email address to send which I would prefer not to have to do.
Windows 10 with MS Office Outlook 2007
tia
My apologies for late reply but, after sweating most of Sunday & yesterday and trying everything that has been said/suggested before, I've FINALLY got everything back again although it's difficult to pinpoint exactly what fixed it but I did check my Outlook details (as below) and had to use some weird app password too (which I don't recall VM ever notifying customers about??)
Anyway, thanks for all your suggestions, links etc and all's well that ends well (till next time maybe)😁
For my @virgin.net addresses:-
Account type: POP3
Incoming mail server: mail.virgin.net
Outgoing mail server (SMTP): mail.virgin.net
Advanced Server Port Numbers:
Incoming server 110 untick SSL Outgoing server (SMTP) 25 No encrypted connection
and for my @virginmedai.com email address
Account type: POP3
Incoming mail server: pop3.virginmedia.com
Outgoing mail server (SMTP): smtp.virginmedia.com
Outgoing server: requires authentication (tick) Use same settings
Advanced Server Port Numbers:
Incoming server 995 Tick SSL Outgoing server (SMTP) 465 encrypted connection SSL