Marie11
10 days agoOn our wavelength
Cannot access email accounts
Re previous message I forgot to say I spoke to a Customer Services Advisor, who informed me that I should be able to get into my email accounts by the 29th/30th July, which is a long time to wait. I accepted this, but then I have seen that other people have managed to get into their accounts. I have not received any messages etc to say that the system was being changed or updated. I am not computer minded but I would like somebody to inform inform me, in layman terms, how I can access my email accounts. When I tried to register with O2, it threw me out for some reason I have been a longstanding customer of Virgin and am not happy with this treatment. Can anybody help thank you