Hi,
Trying to log into my ntlworld.com e mail via the virgin media page and I get "forbidden"! I normally use a email browser or an app on my phone but I'd quite like to log in have a look and change the e mail password
Forum TeamHi JimExDeeps
Welcome to the Community Forums.
We are working externally and within the Community to find troubleshooting steps which help customers through this process.
There are some helpful tips here that may be able to assist with your query.
Are you able to try the steps here, where we've seen customers using this workaround have been able to link their Virgin Media O2 ID?
If not, then can you try on a Private/Incognito page to see if this helps at all?
Let us know how you get on with these steps, and if you've any further concerns, please let us know.
