Walthall32
6 months agoJoining in
can get emails - iPhone 15/iOS mail app
Hi
My wife has just upgraded from an iPhone 11 to a 15 and is unable to access her emails using the native iOS mail app.
I generated a new password as per the instructions and the app managed an initial download of emails but then just gets the circle of death and 'checking emails' message with no success. I have restarted the phone and then separately turned Wi-Fi off and tried via her mobile signal - both measures achieved the same result, an initial download of emails but then just the circle of death when she went to check her emails again
Anybody else have any experience of this and/or has any suggestions for a fix?
Thanks in advance.