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ntlworld-help's avatar
ntlworld-help
Joining in
3 months ago

Advice about ntlworld.com account that has been hacked.

Hi can someone from Virgin please assist and give some advice on a ntlworld.com account that has been hacked and been taken over? 

1 Reply

  • Hi ntlworld-help 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear you are having with an NTLWorld email account. So that we can assist you we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina