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rexham's avatar
rexham
Tuning in
6 months ago

accessing my mail - blueyonder on mac

i use outlook on my iMac to access mail. it is a blue yonder account.

A few days ago it stopped synching.

i now have to restart outlook tp send and receive mail.

Any ideas?

 

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  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    6 months ago

    Thanks for reaching out to us rexham, and welcome back to our Community Forums!

    Sorry to hear of the issues experienced with the blueyonder E-Mail account on the Outlook application.

    Have you attempted to remove the E-Mail account from Outlook, before then reinstating this to ensure that the E-Mail and application can then work in sync for you?

    Thanks

    David_Bn